All guides
Pick a topic, or search for what you need. Each guide takes about 5 minutes.
Calls & Video
- How to Video Call Your Family (FaceTime and WhatsApp)
Video call family with FaceTime or WhatsApp, and answer their calls. - How to Join a Doctor’s Video Visit (Telehealth)
Get ready for and join a doctor’s video visit, step by step. - How to Join a Zoom Call for Family or Club
Join a Zoom call from a link, with or without an account. - How to Hear Calls Better: Captions and Hearing Aids
See captions on calls and videos, and connect hearing aids.
Safety & Scams
- How to Spot a Scam Call, Text, or Email
The 5 warning signs of a scam call, text, or email, and what to do next. - How to Block Spam Calls and Texts
Block a number and filter spam calls and texts on iPhone or Android. - How to Reset a Forgotten Password Safely
Reset a forgotten password the safe way, without getting locked out or tricked. - How to Use a Password Manager
Use the free password manager already built into your phone. - How to Turn On Two-Step Login
Add a second lock to your email and accounts with two-step login.
Phone Settings
- How to Make Text Bigger on Your Phone
Make words bigger and easier to read on iPhone or Android. - How to Update Your Phone (and Why It Matters)
Install phone updates and turn on automatic updates. - How to Set Reminders With Your Voice
Set reminders by voice with Siri, Google, or Alexa. - What to Do When Your Phone Says “Storage Full”
Free up space when your phone says storage is full. - How to Set Up Emergency Contacts and Medical ID
Add emergency contacts and health notes responders can see.
Email & Photos
- How to Email a Photo
Send a photo by email from iPhone Mail or the Gmail app. - How to Share Photos With Family Using a Shared Album
Share photos with family in a shared album on iPhone or Android. - How to Back Up Your Phone’s Photos
Keep a safe copy of your photos with iCloud or Google Photos. - How to Print from Your Phone or Tablet
Print photos, emails, and documents from your phone over Wi-Fi.
Shopping & Health
- How to Refill a Prescription Online
Request a prescription refill in your pharmacy’s app or website. - How to Order Groceries Online
Order groceries online for delivery or pickup. - How to Spot a Fake Shopping Website
Five quick checks to spot a fake online store before you buy.
Internet
- How to Fix Wi-Fi: 5 Checks to Try First
Five simple checks to fix Wi-Fi before you call anyone. - How to Scan a QR Code
Scan a QR code with your phone camera, and check it before you tap. - How to Watch Shows on a Streaming TV App
Add streaming apps to your TV and sign in, on Roku, Fire TV, or Google TV.