Health & Wellness: step-by-step guides

Step-by-step help using patient portals, telehealth visits and health apps. Tech how-tos only; ask your doctor about health questions.

These guides show how to use the technology. For questions about your health or medicines, ask your doctor or pharmacist. In an emergency, call 911 (or your local emergency number).

Looking for something else? Browse all guides.

Ask a question

Type your exact question, in your own words. Answers come from our free guides.

Before you ask: please don’t type passwords, codes, card or bank numbers, or your Social Security number. We’ll never ask for them.

Right now this helper searches our guides on your own device, so your question isn’t sent to us or saved. If we turn on our anonymous question log later, it will keep questions for 90 days, with names, numbers, and contact details removed, to help us choose which guides to write next. It won’t save the answers, your IP address, or who you are. Privacy details.

This helper gives general tech help from our guides. It isn’t medical, legal, or financial advice.

Try one of these: